Good software gives you time back. This release has plenty of ways to do that: fewer reminder emails landing in committee inboxes, a simpler users screen, StrataMax and resvu connecting better, and settings you only need to set once.

Release highlights

• Gentler vote reminders: every three business days by default, on your own schedule, or switched off
• Committee groups in a table: notifications on or off for lots of groups at once with bulk communication toggle
• One line per person: every community and lot in one place on the users screen
• StrataMax clean-up: ownership changes, duplicate contacts and lost buildings sort themselves out
• Set up once: dashboard column order for your whole account, plus a permission for internal comments
• Bookings and portals: venue blocks that hold, and a resident portal that shows every lot

Committee groups, minus the daily nudge

How do you remind someone to vote without becoming the email they dread?

Until now, a committee member who hadn’t voted got a reminder every single day. Helpful on day one. By day six, less so. You can now choose how often it lands. The default is every three business days (so nothing turns up on a weekend), or you can pick your own number, or switch the outstanding vote email off altogether. Existing groups pick up the new default automatically, and new comments or updates on a topic still send as usual.

Committee groups have also moved from cards to a table, which makes a long list much easier to scan. Select as many groups as you like, then use the bulk communication toggles to switch three things on or off in one go: the email when a new topic is raised, the daily summary of topics, and whether the community manager is included. Before you apply a change, resvu tells you how many groups it will affect.

One person, one line

How do you find everything about someone without playing hide and seek?

After last month’s one-profile-per-person change, the users screen now looks the part. Each person is a single line with every community and lot they belong to, so no more scrolling past three versions of the same name. Search a lot number and the right person lights up. Filter to one community and the rest step out of your way.

People can have more than one email now, too. One is the primary and receives everything from resvu, and any verified email works for logging in. And if you can’t find someone, the new Import Contacts button takes you straight to where you can bring them across.

StrataMax and resvu, on the same page

What happens to the old owner when a lot changes hands?

Lots change hands all the time, and the previous owner shouldn’t linger like a guest who missed the hint. This round of clean-up has resvu following StrataMax more closely. Former owners are archived properly after an ownership transfer, an email removed from a StrataMax contact card is removed in resvu too, and contacts that ended up as duplicates with different archived statuses have been tidied up. Integrated owners no longer show the same lot twice, and communities marked as Lost in StrataMax now archive themselves instead of sticking around as sites you can’t touch.

Set it up once, and it sticks

How do you get every new team member started on the right view?

Dashboards have always been customisable, but everyone started from scratch. Now we can set the column order for your whole account, so new starters open the dashboard already arranged the way you like it. Anyone who has saved their own layout keeps it, and Reset takes them back to your account’s version.

Email [email protected] and we’ll set yours up. The follow-up date column also shows on the All tab now, and can be sorted.

Internal comments, with the right people

How do you keep internal notes internal?

Internal comments are where your team keeps its own notes on what’s happening in resvu. Now you decide who gets to see them. There’s a new permission for internal comments, so you control who has access to the internal notes in your resvu activity. Choose no access, read only, or full access. Admins keep full access as before, so nothing changes until you decide it should.

There’s a new permission for internal comments, too: no access, read only, or full access. Admins keep full access as before, and search agents start with none, so internal notes stay internal.

Bookings and portals, with less guesswork

How do you stop a booking wandering off between blocks?

Reservation blocks now do what you set them up to do. If a venue is bookable from 12 to 1 and 3 to 4, residents choose one of those blocks, and a booking from 1 to 3:30 is off the table. In the resident portal, anyone looking after more than 20 lots used to hit a ceiling. Now every lot shows up. And issue a work order without a site contact, and you’ll get a clear message instead of a vague “something went wrong”.

The theme, in short

The common thread is time. Less scrolling, fewer reminders landing in committee inboxes, fewer “why is that person still here?” moments, and more room for the work that builds relationships with committees and owners. A few pages, including email logs and levy notices, also load more smoothly behind the scenes. Same goal as always: more time back for strata managers.

The resvu team

Have feedback on what we build next? We’re always listening. Reach out to your account manager or drop us a note at [email protected]

This release is built on top of the database change we started in August, and it’s led by one big shift: every person you deal with now has a single profile, no matter how many communities, lots or emails they’re connected to. Alongside it, invoice approvals get sharper, quote voting drops an old restriction, and resident conversations get a proper upgrade.

Release highlights

• One profile per person: a single record and login for every person, across every community and lot they’re part of, with support for multiple emails
• Invites become deliberate: contacts get a profile automatically, they only get an account and login once you actually invite them
• Invoice approvals get sharper: skip the review step, auto-complete linked work orders, auto-export to Strata Master, and reassign approvers mid-flow
• Quote voting without a minimum: send a single contractor quote to committee, no need to wait on a second
• Richer resident request conversations: file attachments and a proper two-way thread, now live for every resident, not just committees

One person, one login

How do you stop one person turning into three different records?

Here’s a scenario every strata manager will recognise. A lot owner, let’s call him Bob, comes across from your accounting platform on day one with an email address. Three weeks later, Bob updates that email. Under the old model, that created a brand new record for Bob in resvu, because of how the sync has to work with different accounting partners. Change his email again, or change his lot, and you’ve got a third or fourth record.

The result: Bob ends up with multiple logins, a new password to set every time, and old records drifting off to the archive tab. For your team, it gets confusing fast, working out which “Bob” you’re actually messaging, and there’s no single view of everything attached to that lot over time.

This release fixes that at the root. Bob is now one person, one record, one login, no matter what changes on the accounting side. resvu holds a single view of every lot, every community and every role he holds, whether he’s an owner, an investor or a committee member, and it’s the source of truth for logging in. If his email changes, he doesn’t need to reset anything, and any verified email on the account can be used to sign in.

It changes how invites work, too. Adding, importing or bulk-uploading a contact now just creates their person record, nothing else happens until you deliberately invite them, and only then do they get an account and login. People without an account still get a full profile (still reachable for alerts, notices and newsletters), and tenants self-registering via QR code now land in a pending tab for your approval, rather than an account being created automatically. On the list and detail pages, one person now shows as one row, with an expandable panel for every community and lot they hold, and search now works across all of it.

It’s a genuine rebuild of how resvu handles people, so expect more detail and support from us over the coming weeks as it rolls out.

Invoice approvals get sharper

How do you get invoicing to work the way your team already does?

Invoice approvals moved into beta last month, and the feedback’s been flowing in, particularly from teams on accounting platforms beyond Strata Master (we’re working with our partners on that). This release adds a batch of small changes that add up:

• Turn off the approval-rules popup and skip straight to sending, if you don’t need to see it every time
• Automatically mark a linked work order as complete once its invoice is fully approved and sent for payment
• Automatically export fully approved invoices to Strata Master, instead of exporting manually
• Set up a pool of internal approvers for any step, so either of two people can approve and the job doesn’t stall
• Reassign approvers on a partially approved invoice, with a reason recorded, for when a committee member is on leave
• A new “next” button to cycle through open invoices while you code, plus a save-as-draft option and a “review and send” button (previously “validate invoice”)
• A new exported tab, so closed invoices don’t clutter the working view, with filters and export still available

Invoice approvals aren’t meant to replace a tool you already use and love. It’s there to fill a real gap for the businesses that don’t have one, standard or with AI-assisted coding (we’re still finalising how that’s priced).

Quote voting, simplified

How do you get sign-off on a single quote without the wait?

Last month we introduced multi-quote voting, and the feedback was clear: requiring two contractor quotes before a vote could start was getting in the way. It’s gone. You can now send a single contractor quote straight to committee for a vote, same as always, just without the wait.

Resident requests, now with attachments

How do residents share more without leaving resvu?

The upgraded activity view on requests, previously only available to committee members, is now live for every resident. It reads like a proper conversation, their comments on one side, your responses and updates on the other, with the option to expand for anything longer. Residents can now attach files directly to their comments, and your team sees everything they upload in the activity log on the admin side too. It’s a small change with a big effect on how much back-and-forth stays inside resvu instead of spilling into email.

The theme, in short

resvu isn’t here to build an AI strata manager, it’s here so every strata manager has more time for relationships. That’s really what this release is about underneath the mechanics: one clean record per person so your team spends less time untangling logins, and a handful of approval and communication changes that quietly take friction out of the day.

The resvu team

Have feedback on what we build next? We’re always listening. Reach out to your account manager or drop us a note at [email protected]

This month’s release is mostly about cutting noise and friction — a simpler way to get committee sign-off, a notification centre that shows you only what’s relevant, and a navigation that gets out of your way instead of eating your screen.

Release highlights

• Committee approvals for requests — quickly send across requests, or work orders for the committee to review and approve
• Multi-quote voting — bundle multiple quote requests into one committee topic, with votes organised however you like
• Filtered in-app notification bell — see only what’s actually assigned to you, on by default
• A roomier, modernised navigation — more space, less scrolling
• Auto-close for stale workflows — set it once, stop chasing forgotten close-outs
• Better resident deep links and password resets — deep links now work in the resident portal not just the app, and we’ve introduced a better journey for password resets to reduce calls for help

Committee approvals for requests

How do you get committee sign-off without a quote attached?

Not every decision needs a quote. Sometimes you just need a yes or no — a lot wants to repaint their door, say. Until now that meant falling back to email, or manually creating a topic.

You can now start a committee vote directly from any request. Choose your committee, and set your options — approve, reject, abstain, or your own wording. Committees vote the same way they already do for quotes, with the same discussion thread and live results. Committees see these approvals in the committee hub, with appropriate tags now too.

Multi-quote voting

How do you get sign-off on three quotes without sending three separate votes?

A single job often comes with more than one quote request — tree removal, then repair, then repaint, for example. Sending each to committee separately means three emails, three votes, three things to track.

You can now bundle multiple quote requests into a single committee topic, with as many separate votes inside it as you need. Drag and drop contractors into whichever vote they belong to, preview the whole thing before publishing, and your committee sees one clear topic instead of three unrelated threads.

Filtered in-app notification bell

How do you stop the notification bell becoming background noise?

Most teams assign every admin to every community, so someone’s covered when a colleague’s on leave. The side effect: everyone’s notification centre fills up with updates that have nothing to do with them.

Notifications are now filtered by default to only show what’s assigned to you, or where you’re the community manager. The same filter applies to the notification badges on your dashboard. A small change, but the kind that turns a notification centre people ignore into one people actually use.

A roomier, modernised navigation

How do you get your menu out of the way without losing it?

The old sidebar took up a meaningful chunk of screen space — more of a problem when using a smaller screen like your laptop.

The navigation now expands down instead of out, so you can open multiple sections at once, collapse it entirely for more room, and still find what you need with tooltips on every icon. Settings have been regrouped too — account, workflow, and resident-facing settings each live in their own section instead of one long list. My account can now be found under your logged in profile image from the top-right.

Auto-close for stale workflows

How do you stop finished jobs sitting open because someone forgot to close them?

Bulk closing (from last month) helped clear a backlog of jobs someone forgot to close. This goes a step further: set an auto-close period on any workflow template, and resvu closes it automatically once there’s been no activity for that long. No one needs to remember.

Better resident deep links and password resets

Expanding deep-links to the resident portal so everyone gets where they need to be quicker.

Email links to a topic or a password reset used to land residents somewhere unhelpful — the homepage, or an admin login screen they were never meant to see.

Deep links now route straight into the resident portal, and password resets go to a resident-specific reset page. Fewer wrong turns, fewer “I can’t log in” messages landing in your inbox.

The theme, in short

As Tom put it during the showcase, resvu’s broader goal is moving strata companies from an administrative layer to an asset performance layer — giving managers the room to be genuinely human-centric with committees and owners, instead of purely reactive. This month’s release is a step toward that: less noise, faster sign-off, and cleaner infrastructure underneath it all.

— The resvu team

Have feedback on what we build next? We’re always listening. Reach out to your account manager or drop us a note at [email protected]

Release highlights

• Committee quote voting — send quotes for committee discussion and voting without leaving resvu
• A more holistic dashboard — see all requests, quotes, and work orders for a building in one view, now searchable by lot
• Bulk close requests — clear backlog in one action instead of one at a time
• Links in SMS — give residents a direct path from a text alert into the full context in the app
• Another award win for resvu — the Scale-Up award in Workflow & Transactions at the 2026 Proptech Australia Awards

Re-imagined quote voting for committees

How do you get committee sign-off without chasing emails?

Quote decisions that live in ad hoc email threads don’t hold up well if a committee member leaves, a strata manager moves on, or a decision ever needs to be traced back. A completed job that never gets marked closed quietly becomes next month’s backlog. A text alert with no link asks residents to remember what to do next on their own.

This builds on the committee experience we released back in February. The next step brings quote requests directly into that same committee workflow, so quotes can be sent for discussion and voting without leaving resvu or starting a separate email thread.

The result: she sends the quote once, and the decision trail lives in one place — no duplicated work, no waiting on replies that never come.

A more holistic dashboard view

How do you answer “what’s happening at this building” in seconds?

A resident calls. A committee member asks for an update. Someone wants to know what’s still open at a property. She used to check two or three different places before she had a real answer.

We’ve introduced an all tab that brings requests, quotes, and work orders together in one view. Search has changed too — requests can now be found by lot, not just by ID, so finding the right record doesn’t depend on remembering a reference number.

The result: when someone asks what’s going on at a building, she has an answer in seconds, not after a scavenger hunt through her inbox.

More bulk request actions

How do you close the loop on work that’s already done?

The work gets done — but if it’s never marked closed, your account fills up with requests that look outstanding when they’re not. That gap between “finished” and “filed as finished” is its own quiet admin project, and it only grows the longer it’s left.

Requests can now be bulk closed instead of worked through one at a time, so wrapping up completed work takes seconds instead of sitting on the to-do list.

Links in SMS

How do you get residents to act on a message?

An SMS alert sometimes requires action. A message with no link asks residents to remember what to do next on their own and most won’t, which is usually how she ends up fielding the phone call the SMS was meant to prevent.

Links can now be enabled in SMS messages, so residents go straight from the text into the full context in the app. It’s a natural addition, but it’s shaped by something clients tell us often: the goal isn’t just to notify people, it’s to get them into the app where the full picture lives. Every one of those visits also builds the habit — residents get used to going to the app for answers, instead of picking up the phone.

Oh, and one more thing

We couldn’t get through a July update without takling about this a little more. resvu has just won the Scale-Up award in Workflow & Transactions at the 2026 Proptech Australia Awards, announced at a gala in Sydney with nearly 300 people from across the property industry in the room.

We’re genuinely proud of this one. It’s not a strata-only award, it’s resvu going up against proptech businesses across every part of real estate and coming out on top in the exact category we care most about: fixing how work actually flows through a business. That’s the whole reason we get up in the morning, so having it recognised on that stage means a lot to the whole team.

It also comes hot on the heels of winning the SCA Queensland Excellence in Service award back in June, so it’s been a big few weeks around here. More on that soon, but for now, thank you to everyone who’s backed resvu along the way, especially our clients. Every feature above exists because of feedback from you, so this win is as much yours as it is ours.

If you’d like to read more about what this award win means to us, you can check out our blog post here

The theme, in short

Every one of these updates removes a piece of manual work from her week, a follow-up email, a second search, a backlog cleanup, a message that goes nowhere. Together, they mean less time managing the process and more time getting the work done.

— The resvu team

Have feedback on what we build next? We’re always listening. Reach out to your account manager or drop us a note at [email protected]

An award win, three new features and a product tip to help your team get more out of resvu this month.

It’s been a big month

resvu took home the 2025–26 SCA Queensland Strata Services Business – Excellence in Service Award this month — the second time we’ve received the honour. It’s recognition we’re proud of, but more than that, it’s a reminder of why the work matters.

If you’d like to read more about our award win, you can check out our post here.

What shipped in June

Three updates this month. All of them came from the same place: the parts of the job that quietly eat time every day.

AI invoice email triaging

The strata inbox is already full. Adding invoice sorting on top of it means someone on your team is manually reading, coding and filing before any real work begins.

Here’s what changes. When a contractor emails an invoice to your dedicated resvu AI address, the platform reads it, extracts the key details — invoice number, amount, dates, line items, contractor and property — and creates a draft invoice in your admin portal, ready for review. A task is automatically assigned to the right community manager so nothing sits unnoticed.

You still review and approve everything before it’s finalised. The AI does the data entry. You do the judgement call.

Already receiving invoices another way? You can also upload a PDF manually and use the “Code with AI” button to extract the details on demand.

Clearer dashboard notifications

We hear a version of the same story from strata businesses regularly. A comment gets added to a job. No one sees it. Days pass. The client thinks they’re being ignored — but the manager simply didn’t know it was there.

This one came directly from you. The dashboard now shows a notification badge for any new internal or external comments you haven’t seen. Small change, real difference.

Job-specific workflows

One thing we’ve learned from talking to high-volume teams is that small inefficiencies compound quickly. When you’re handling hundreds of work orders a week, an extra five seconds per task adds up to hours.

This one also came from client feedback — and we heard it a lot. Scrolling past irrelevant workflow templates every time you raise a quote or work order is one of those things. You can now toggle whether a workflow is enabled for jobs or not. The list shows you what’s relevant. Nothing else.

— The resvu team

Have feedback on what we build next? We’re always listening. Reach out to your account manager or drop us a note at [email protected].