about us

Resvu is a software platform used by community management companies who want to increase their homeowner management efficiencies, grow their portfolio, improve retention and ultimately provide the best possible homeowner experience they can. Resvu is trusted with over 30,000 communities world wide and pride ourselves on improving the wellness of community managers and experience of homeowners.

Why was Resvu started?

As a successful and passionate community manager with an extensive portfolio, Resvu founder Tom Welsby understood the multifaceted tasks associated with meeting the needs of so many homeowners in both high rise and horizontal communities. Quickly recognizing the challenges of managing a large portfolio, the effects on personal wellbeing and stigma around community managers, Tom saw an opportunity to provide a world first platform built with a manager centric and homeowner experience mindset, all for the purpose of giving community managers the tools to provide a better, more efficient service and putting time back in their day for the most important things like family and friends.

To improve management wellness and homeowner experience by revolutionizing the way community management companies deliver service.

our purpose

The team at Resvu are passionately driven by the companies core purpose and we understand that we have an amazing opportunity to completely re-shape the way community management is undertaken, all for the better!

Meet The Team

Here are the wonderful people that make Resvu possible

“The thing I enjoy most about working for resvu is the openness to new ideas and the trust in team members to do their job. No micromanaging in sight.”

Mia Semplebusiness manager

executive

Managing Director

Tom Welsby

Originally an accountant, Tom decided to tackle the world of Community Management early in his career. After seeing many opportunities to improve customer service he started his journey in the tech sector with Resvu.

Outside of work, Tom is a keen fisherman, loves old muscle cars and travelling across the outback with his family.

Originally an accountant, Tom decided to tackle the world of Community Management early in his career. After seeing many opportunities to improve customer service he started his journey in the tech sector with Resvu.

Outside of work, Tom is a keen fisherman, loves old muscle cars and travelling across the outback with his family.

Director of Client Operations

Brett Bailie

Brett has brought a humble and calm leadership and is considered the voice of reason around the office.

In recent years Brett has won a football premiership as a player/coach, raised his son Boston and lost his hair! Three great achievements! On the weekends you'll find him mowing lawns, gardening and exploring the Adelaide Hills with his family.

Brett has brought a humble and calm leadership and is considered the voice of reason around the office.

In recent years Brett has won a football premiership as a player/coach, raised his son Boston and lost his hair! Three great achievements! On the weekends you’ll find him mowing lawns, gardening and exploring the Adelaide Hills with his family.

VP of Sales (USA)

Ryan Halze

Ryan is our very own American all-star expert in all things tech and well known in the Community Association Management industry. When Ryan isn't working hard to improve the Community Manager experience, he enjoys spending time with his wife and two boxers.

Ryan is our very own American all-star expert in all things tech and well known in the Community Association Management industry. When Ryan isn’t working hard to improve the Community Manager experience, he enjoys spending time with his wife and two boxers.
Director of Finance & Business Operations

Jodi Facy

Jodi likes being active, reading, travelling to far-flung places (when that was legal) and all things business and finance – and her kids.

She loves good banter (especially if it’s enjoyed alongside some delicious food and margaritas).

Jodi likes being active, reading, travelling to far-flung places (when that was legal) and all things business and finance – and her kids.

She loves good banter (especially if it’s enjoyed alongside some delicious food and margaritas).

Chief Technology Officer

Josh Marcus

Passionate about programming and exploring new tech, Josh has been the brains behind developing resvu from the beginning.

You’ll usually find him with a caffeine in hand, either working hard or helping the product team.

When he’s not working, you’ll find this resvu veteran playing music or arcade games. Not to brag, but he’s reached a platinum Time Zone membership status.

Passionate about programming and exploring new tech, Josh has been the brains behind developing resvu from the beginning.

You’ll usually find him working hard to find ways to solve complex problems or helping the product team.

When he’s not working, you’ll find this resvu veteran playing music or arcade games. Not to brag, but he’s reached a platinum Time Zone membership status.

Chief Happiness Officer

Annabelle

Bringing a wealth of experience in mismanaging the time of her parents (Tom & Kylie) Annabelle's day to day focus generally relates to new business and employee demands, reviewing content (must be colourful) and delivering smiles all day long to her favourite team members.

At 8 months on the job, Annabelle looks forward to working on her crawling and walking before the next team deliverables presentation.

Bringing a wealth of experience in mismanaging the time of her parents (Tom & Kylie) Annabelle’s day to day focus generally relates to new business and employee demands, reviewing content (must be colourful) and delivering smiles all day long to her favourite team members.

At 8 months on the job, Annabelle looks forward to working on her crawling and walking before the next team deliverables presentation.

customer success

Customer Success & Sales Specialist

Sonia Bhatia Salmin

Sonia is our razzling, dazzling extraordinaire of all things travel and adventure. A chatterbox, Sonia is always keen to talk, listen and make friends. She loves making new memories and can't wait for the day when she can go bungee jumping in NZ.

Sonia is our razzling, dazzling extraordinaire of all things travel and adventure. A chatterbox, Sonia is always keen to talk, listen and make friends. She loves making new memories and can’t wait for the day when she can go bungee jumping in NZ.

Training & Customer Success Specialist

Jarrad Speed

This master chef loves anything food related. Being able to create mouth-watering home cooked dishes for his friends and family is what it's all about to Jarrad.

It's these wholesome traits that make Jarrad our top guy for all things training and customer success.

This master chef loves anything food related. Being able to create mouth-watering home cooked dishes for his friends and family is what it’s all about to Jarrad.

It’s these wholesome traits that make Jarrad our top guy for all things training and customer success.

operations

Business Manager

Mia Semple

Mia enjoys camping with her family in their off road camper van (COVID lockdown purchase), building LEGO with her kids and reading historical novels.

She loves travelling through Europe, particularly her homeland Denmark. Mia is always making sure there are no problems, or as Mia would say ‘Der er ingen ko på isen' which translates to there is no cow on the ice.

Mia enjoys camping with her family in their off road camper van (COVID lockdown purchase), building LEGO with her kids and reading historical novels.

She loves travelling through Europe, particularly her homeland Denmark. Mia is always making sure there are no problems, or as Mia would say ‘Der er ingen ko på isen’ which translates to there is no cow on the ice.

Finance Officer

Mel Anderson

Mel's passion is finance and she just loves when everything balances.

She also comes to the team armed as a full-blown wine enthusiast. If she isn't working or hanging out with her husband and two dogs, you will find her up in the hills with some fine wine in hand.

Mel’s passion is finance and she just loves when everything balances.

She also comes to the team armed as a full-blown wine enthusiast. If she isn’t working or hanging out with her husband and two dogs, you will find her up in the hills with some fine wine in hand.

product & marketing

Product Manager

Connor Disselkoen

If not at work, you’ll probably find Connor at CrossFit or on the golf course. A fitness freak and secret nerd at heart, he’s constantly finding ways for technology to improve the wellbeing of others. He’s certainly a triple threat!

If not at work, you’ll probably find Connor at CrossFit or on the golf course. A fitness freak and secret nerd at heart, he’s constantly finding ways for technology to improve the wellbeing of others. He’s certainly a triple threat!
Design & Marketing Manager

Jess Miller

Jess' passion is design and marketing. If she's not on her computer, you'll find her at the beach with her girlfriend and their two sausage dogs.

She loves a good story; apparently, all of the good stories involve her pets though. But if you're lucky, she might have ordered you both a glass of wine. So tell away, Jess, tell away.

Jess’ passion is design. If she’s not on her computer, you’ll find her at the beach with her girlfriend and their two sausage dogs.

She loves a good story; apparently, all of the good stories involve her pets though. But if you’re lucky, she might have ordered you both a glass of wine. So tell away, Jess, tell away.

Senior Software Engineer

Johann Munoz

Johann is our Colombian soccer guru. He loves spending time with his girlfriend and driving around with her in the beautiful Australian countryside.

Johann is our Colombian soccer guru. He loves spending time with his girlfriend and driving around with her in the beautiful Australian countryside.

Senior Software Engineer

Isaac Li

Isaac’s passion is building excellent apps with human friendly solutions. When he’s not being creative, you can often find him running 10km. However, his favourite thing of all is spending time with his son.

Isaac’s passion is building excellent apps with human friendly solutions. When he’s not being creative, you can often find him running 10km. However, his favourite thing of all is spending time with his son.
Senior DevOps Engineer

Hugh Hope Murray

Hugh loves drinking a few cold craft beers in his garden or anywhere with a spot of sun, growing out his herb garden and spending time with his Corgi x Dachshund, Billy (a.k.a our head of security at the office).

Hugh loves drinking a few cold craft beers in his garden or anywhere with a spot of sun, growing out his herb garden and spending time with his Corgi x Dachshund, Billy (a.k.a our head of security at the office).
Software Engineer

Wyatt Bai

Wyatt has a passion for anime, particularly Pokemon and Dragon Ball, Chinese BBQ and drinking with his friends.

He has taken on the unofficial role of Mandarin teacher at Resvu, his most challenging project yet.

Wyatt has a passion for anime, particularly Pokemon and Dragon Ball, Chinese BBQ and drinking with his friends.

He has taken on the unofficial role of Mandarin teacher at Resvu, his most challenging project yet.

Software Engineer

Patrick Coshan

Laughter can usually be heard when Patrick is around. Our resident comedian is also a green thumb, busy keeping all of his house plants alive.

When he's not holding a watering can, he's eating food with his friends, watching live music at a gig or out on a hike.

Laughter can usually be heard when Patrick is around. Our resident comedian is also a green thumb, busy keeping all of his house plants alive.

When he’s not holding a watering can, he’s eating food with his friends, watching live music at a gig or out on a hike.

Software Engineer

Henry Long

Henry is our go-to man for all things hiking, meditating and finding the next bestseller.

He also has big plans to go to Japan, where he can eat ALL the ramen. So watch out, Japan; you are about to be out of noodles.

Henry is our go-to man for all things hiking, meditating and finding the next bestseller.

He also has big plans to go to Japan, where he can eat ALL the ramen. So watch out, Japan; you are about to be out of noodles.

Software Engineer

Jae Choi

Jae is a huge soccer fan. So, we’ll have to wait and see out of Johann and Jae who is the bigger enthusiast.

In a previous life, Jae was a sergeant in the Korean Special Forces. He loves to write code that is readable, maintainable and reusable. Plus he can speak Korean, Japanese and English. Is there anything he can't do?

Jae is a huge soccer fan. So, we’ll have to wait and see out of Johann and Jae who is the bigger enthusiast.

In a previous life, Jae was a sergeant in the Korean Special Forces. He loves to write code that is readable, maintainable and reusable. Plus he can speak Korean, Japanese and English. Is there anything he can’t do?

Software Engineer

Rain Xue

Rain is a big fan of new technologies. He’s also a seasoned traveller because he loves to experience different cultures, with his favourite place being New Zealand. If you ever need advice on where to go on your next holiday, he's your man!

Rain is a big fan of new technologies. He’s also a seasoned traveller because he loves to experience different cultures, with his favourite place being New Zealand. If you ever need advice on where to go on your next holiday, he’s your man!