we're where better service begins

Strata management is one of the most complex jobs in property. You’re juggling dozens of buildings, hundreds (if not thousands) of owners, endless emails, and impossible expectations. You’re the first to get blamed and the last to get thanked. And the tools? Fragmented, outdated, and built for a different era.

our why

We’ve lived that life.

Our founder, Tom Welsby, was once a strata manager. On a scorching 39-degree day, a pool pump broke and over 100 emails flooded his inbox. That moment sparked the idea: there had to be a better way.

 

our how

resvu was created to solve the problems traditional systems ignore. The fragmentation, reactivity, burnout, and time lost to constant follow-ups. In a growing market with over 2.8 million community-titled lots in Australia alone, these inefficiencies are frustrating and costly.

our outcomes

We’re here to deliver real outcomes across three key pillars: productivity, client experience, and manager wellbeing

resvu is an end-to-end platform that becomes the operational engine for modern community management. It centralises communication, requests, job workflows, quotes, committee engagement, and resident self-service, all in one place. Built for the management company side, but felt by everyone in the communities.

meet the team

here are the wonderful people that make resvu possible

CEO, Founder

Tom Welsby

With a background in accounting, Tom transitioned early into community management, founding resvu to enhance service through technology. An avid fisherman, he also enjoys classic muscle cars and outback adventures with his family.

With a background in accounting, Tom transitioned early into community management, founding resvu to enhance service through technology. An avid fisherman, he also enjoys classic muscle cars and outback adventures with his family.

Chief Financial Officer

Jodi Facy

Jodi combines her love for activity, travel, and reading with a keen interest in business and finance, all spiced up with good food and margaritas.

Known for his calm leadership, Brett balances his roles as a father, football coach, and the office’s coffee guru with a passion for the outdoors and bonfires.

Chief Technology Officer

Tony Nguyen

Tony’s 25-year career spans digital transformation in both big and small companies, focusing on enhancing user experience through technology. Off work, he enjoys tennis, golf, and red wine.

Tony’s 25-year career spans digital transformation in both big and small companies, focusing on enhancing user experience through technology. Off work, he enjoys tennis, golf, and red wine.

Transformation Manager

Mia Semple

Mia enjoys camping, building LEGO with her children, and reading, particularly historical novels about Europe.

Mia enjoys camping, building LEGO with her children, and reading, particularly historical novels about Europe.

Head of Product & Service Delivery

Ben Hackett

With a decade of customer success experience, Ben enjoys family time, cooking Italian meals, and cricket.

With a decade of customer success experience, Ben enjoys family time, cooking Italian meals, and cricket.

Growth Marketing Lead

Issy Richmond

Passionate about all forms of design, Issy spends her free time gardening, enjoying trying new recipes, or practicing jiu-jitsu.

Passionate about all forms of design, Issy spends her free time gardening, enjoying trying new recipes, or practicing jiu-jitsu.

Implementation Manager

Jarrad Speed

A culinary enthusiast, Jarrad translates his love for creating dishes into providing top-tier training and customer support.

A culinary enthusiast, Jarrad translates his love for creating dishes into providing top-tier training and customer support.

Product Designer

Angela Osorio

Angela loves learning new things, from psychology, and early childhood education to graphic design. In her own time, she loves exploring new natural or built places, digital drawing and spending time with family.

Angela loves learning new things, from psychology, and early childhood education to graphic design. In her own time, she loves exploring new natural or built places, digital drawing and spending time with family.

Senior Integration Architect

Adi Sodhani

With extensive experience in integration development, Adi enjoys diving into new cultural experiences, tasting diverse cuisines, and supporting those around him.

With extensive experience in integration development, Adi enjoys diving into new cultural experiences, tasting diverse cuisines, and supporting those around him.

Senior Software Engineer

Wei Zhu

Wei, our senior software engineer spends the majority of his day on the front-end side of development, and when he's not working he loves contributing to open-source projects to further sharpen his skills. And if you catch him on a rare break from coding, he loves playing card games like Hearthstone and Balatro.

Wei, our senior software engineer spends the majority of his day on the front-end side of development, and when he’s not working he loves contributing to open-source projects to further sharpen his skills. And if you catch him on a rare break from coding, he loves playing card games like Hearthstone and Balatro.

Software Engineer

Sachin Kanishka

Sachin's favourite things are walks, watch a lovely beach sunset, hit the gym and maybe even some reading too. He’s also a massive foodie and appreciates a really good coffee.

An enthusiast of new technologies and cultures, Rain’s favourite travel destination is New Zealand, and he’s always ready to offer travel tips.

Software Engineer

Rain Xue

An avid technology enthusiast and seasoned traveler who loves exploring different cultures. His favorite destination is New Zealand, and he is always ready to share travel tips. As a Software Engineer, Rain enjoys delving into new technologies and bringing fresh perspectives to the team.

An avid technology enthusiast and seasoned traveler who loves exploring different cultures. His favorite destination is New Zealand, and he is always ready to share travel tips. As a Software Engineer, Rain enjoys delving into new technologies and bringing fresh perspectives to the team.

Junior Software Engineer

Tuan Lu

Tuan is our junior software engineer, he mainly works on integration and deployment projects. He's also super in to learning languages. Already fluent in Vietnamese and English, right now he's dabbling in German and Japanese.

Tuan also has a serious sweet tooth, he's currently on a mission to create the perfect cheesecake.

Tuan is our junior software engineer, he mainly works on integration and deployment projects. He’s also super in to learning languages. Already fluent in Vietnamese and English, right now he’s dabbling in German and Japanese.

Tuan also has a serious sweet tooth, he’s currently on a mission to create the perfect cheesecake.

our values

one team

we build each other up for success

embrace the journey

we tackle challenges and celebrate progress

act with integrity

we are trustworthy, transparent and reliable

love the customer

our customers are at the centre of everything we do

think & act courageously

we dare to jump in and take action, to use our voices fearlessly and empower others to do the same