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about resvu

resvu is a single-platform customer service solution that revolutionises the way management companies connect with their communities

Since 2017, resvu has been on a mission to make things simpler, smoother, and just plain better for community management companies

that starts with giving community managers the support they deserve

Enter resvu, a single-platform customer service solution that empowers community management companies to increase their homeowner management efficiencies, grow their portfolio, improve retention and ultimately provide the best possible homeowner experience they can

more time for living

Curious about our perspective? We’re not your typical software company because our founder isn’t your typical software guru; our founder Tom is a former community manager who understands the pressures that come with a large portfolio.

 

So when we say we get it, we really mean it. We want to change the way residents and homeowners feel about their community managers, and we’re doing that by revolutionising the way that managers do their jobs.

careers at resvu

Resvu is committed to creating a workplace where our staff can thrive professionally & personally whilst collaborating as one team.

We act with integrity, we love the customer and we think & act courageously, all whilst embracing the journey.

We offer a competitive salary and encourage our employees to ‘work where they’re happy’, whether it be at home or in the office.

Social events, team building and a relaxed culture that ensures a balanced work-life are part of our ethos, with a wellness scheme that embraces above standard paid parental leave, as well as access to free support services.

meet the team

here are the wonderful people that make resvu possible

Chief Executive Officer, Founder

Tom Welsby

With a background in accounting, Tom transitioned early into community management, founding resvu to enhance service through technology. An avid fisherman, he also enjoys classic muscle cars and outback adventures with his family.

With a background in accounting, Tom transitioned early into community management, founding resvu to enhance service through technology. An avid fisherman, he also enjoys classic muscle cars and outback adventures with his family.

Chief Operations Officer

Brett Baillie

Known for his calm leadership, Brett balances his roles as a father, football coach, and the office’s coffee guru with a passion for the outdoors and bonfires.

Known for his calm leadership, Brett balances his roles as a father, football coach, and the office’s coffee guru with a passion for the outdoors and bonfires.

Chief Financial Officer

Jodi Facy

Jodi combines her love for activity, travel, and reading with a keen interest in business and finance, all spiced up with good food and margaritas.

Known for his calm leadership, Brett balances his roles as a father, football coach, and the office’s coffee guru with a passion for the outdoors and bonfires.

Chief Technology Officer

Tony Nguyen

Tony’s 25-year career spans digital transformation in both big and small companies, focusing on enhancing user experience through technology. Off work, he enjoys tennis, golf, and red wine.

Tony’s 25-year career spans digital transformation in both big and small companies, focusing on enhancing user experience through technology. Off work, he enjoys tennis, golf, and red wine.

Operations Manager

Mia Semple

Mia enjoys camping, building LEGO with her children, and reading, particularly historical novels about Europe.

Angela’s curiosity spans psychology to graphic design, enhancing her UX/UI skills at Resvu while exploring new places and drawing digitally.

Chief Happiness Officer

Annabelle

Bringing a wealth of experience in mismanaging the time of her parents (Tom & Kylie) Annabelle's day to day focus generally relates to new business and employee demands, reviewing content (must be colourful) and delivering smiles all day long to her favourite team members.

Bringing a wealth of experience in mismanaging the time of her parents (Tom & Kylie) Annabelle’s day to day focus generally relates to new business and employee demands, reviewing content (must be colourful) and delivering smiles all day long to her favourite team members.

National Account Manager

Sonia Bhatia

A vibrant conversationalist with a love for travel and adventure, Sonia looks forward to future bungee jumping experiences in New Zealand.

A vibrant conversationalist with a love for travel and adventure, Sonia looks forward to future bungee jumping experiences in New Zealand.

Design & Marketing Manager

Issy Richmond

Passionate about all forms of design, Issy spends her free time gardening, enjoying trying new recipes, or practicing jiu-jitsu.

Passionate about all forms of design, Issy spends her free time gardening, enjoying trying new recipes, or practicing jiu-jitsu.

Senior Product Designer

Ben Craib

With a focus on aligning product offerings with user needs, Ben also enjoys supporting Liverpool FC and savoring Scotch whisky.

With a focus on aligning product offerings with user needs, Ben also enjoys supporting Liverpool FC and savoring Scotch whisky.

Junior Designer

Angela Osorio

Angela loves learning new things, from psychology, and early childhood education to graphic design. In her own time, she loves exploring new natural or built places, digital drawing and spending time with family.

Angela loves learning new things, from psychology, and early childhood education to graphic design. In her own time, she loves exploring new natural or built places, digital drawing and spending time with family.

Training & Customer Success Specialist

Jarrad Speed

A culinary enthusiast, Jarrad translates his love for creating dishes into providing top-tier training and customer support.

A culinary enthusiast, Jarrad translates his love for creating dishes into providing top-tier training and customer support.

Implementation & Support Specialist

Ben Hackett

With a decade of customer success experience, Ben enjoys family time, cooking Italian meals, and cricket.

With a decade of customer success experience, Ben enjoys family time, cooking Italian meals, and cricket.

Lead Software Engineer

Isaac Li

Isaac combines his passion for app development with leisure activities like running and spending time with his son.

Isaac combines his passion for app development with leisure activities like running and spending time with his son.

Senior Software Engineer

Johann Munoz

Johann is our Colombian soccer guru. He loves spending time with his girlfriend and driving around with her in the beautiful Australian countryside.

Johann is our Colombian soccer guru. He loves spending time with his girlfriend and driving around with her in the beautiful Australian countryside.

Senior Integration Architect

Adi Sodhani

With extensive experience in integration development, Adi enjoys diving into new cultural experiences, tasting diverse cuisines, and supporting those around him.

With extensive experience in integration development, Adi enjoys diving into new cultural experiences, tasting diverse cuisines, and supporting those around him.

Software Engineer

Jae Choi

Former sergeant in the Korean Special Forces and a multilingual coding expert, Jae is passionate about creating clear, maintainable software. He's also an avid soccer fan and enjoys playing strategic card games.

Former sergeant in the Korean Special Forces and a multilingual coding expert, Jae is passionate about creating clear, maintainable software. He’s also an avid soccer fan and enjoys playing strategic card games.

Software Engineer

Rain Xue

An avid technology enthusiast and seasoned traveler who loves exploring different cultures. His favorite destination is New Zealand, and he is always ready to share travel tips. As a Software Engineer, Rain enjoys delving into new technologies and bringing fresh perspectives to the team.

An avid technology enthusiast and seasoned traveler who loves exploring different cultures. His favorite destination is New Zealand, and he is always ready to share travel tips. As a Software Engineer, Rain enjoys delving into new technologies and bringing fresh perspectives to the team.

Software Engineer

Sachin Kanishka

Sachin's favourite things are walks, watch a lovely beach sunset, hit the gym and maybe even some reading too. He’s also a massive foodie and appreciates a really good coffee.

An enthusiast of new technologies and cultures, Rain’s favourite travel destination is New Zealand, and he’s always ready to offer travel tips.

Mobile Engineer

Haley Lin

Haley, Resvu's resident Mobile Engineer is a Zelda-loving gaming enthusiast, an adventure seeker who conquered the Ijen Crater. And a strong believer that coding is always better with a side of chips.

Haley, Resvu’s resident Mobile Engineer is a Zelda-loving gaming enthusiast, an adventure seeker who conquered the Ijen Crater. And a strong believer that coding is always better with a side of chips.

Junior Software Engineer

Tuan Lu

Tuan is our junior software engineer, he mainly works on integration and deployment projects. He's also super in to learning languages. Already fluent in Vietnamese and English, right now he's dabbling in German and Japanese.

Tuan also has a serious sweet tooth, he's currently on a mission to create the perfect cheesecake.

Tuan is our junior software engineer, he mainly works on integration and deployment projects. He’s also super in to learning languages. Already fluent in Vietnamese and English, right now he’s dabbling in German and Japanese.

Tuan also has a serious sweet tooth, he’s currently on a mission to create the perfect cheesecake.

our core values

one team

we build each other up for success

embrace the journey

we tackle challenges and celebrate progress

act with Integrity

we are trustworthy, transparent and reliable

love the customer

our customers are at the centre of everything we do

think & act courageously

we dare to jump in and take action, to use our voices fearlessly and empower others to do the same