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ResVu strata management software site stats

Both of these examples are:

  • Are in the same city
  • Are similar in size
  • Contain similar facilities

Site One

The first site in the table above is just beginning their roll-out process with 46% of all residents signing up to the platform. This site has started communicating with a few alerts and notices but not yet sending direct communications such as SMS.

Yet a large number of residents are accessing the platform – looking for information and accustomed to the new features available to them.

Site Two

In a similar position a few weeks ago, site two has now successfully completed their roll-out process and managed to capture 100% of their residents on the Resvu Platform.

As we can see, the admins of this site continued to log in, update alerts & notices, and send relevant communications. As a result, there has been a very positive user uptake with residents continuing to access the platform.

Key Takeaways

“Consistently providing your residents with relevant and useful information during roll-out is key”


An unengaged building may not seem like much, but it represents a big flight risk to a management company and low resident satisfaction. So here’s what your business can do during the roll-out process to ensure long-term engagement moving forward :

  • Consistently send SMS’s and push notifications for relevant alerts and notices
  • Ensure admins login regularly and update site information
  • Be sure to remove any irrelevant communication posts, or ideally schedule all posts to automatically expire.

If you’re a strata company looking to increase engagement and provide stand-out customer service to your sites, book a demo of the ResVu Platform today!